Dear TAW – I would like to commend your service technician for providing outstanding customer service. Without his diligence and hard work, I’m confident our generator would not have been functioning at full capacity, resulting in canceled surgery, upset patients, and lost revenue. I’m sure you know how valuable people like these are to have on your staff!

We have had the pleasure of working with TAW Power Systems over the years on many projects. They have provided generators and associated equipment ranging in size from 800kW to 2,000kW. We are delighted with every aspect of the service that we have received from TAW from the shop drawing submittals right through to start-up and commissioning. We have found TAW to be very dedicated and have no hesitation in recommending them. Their approach at every stage has always been thoroughly professional – the Owner and Engineer have always been delighted with the result.

I wanted to write to express my appreciation for the manner in which your team responded to an issue with our 80KW generator this fall. From the moment I brought the issue to your attention, you went above and beyond to stand behind the Kohler brand. Our entire facilities team is extremely impressed with the positive light you have shed on your company and services. The service team came onsite and worked safely and efficiently to get our generator back up and running and even performed a factory start-up to ensure the unit was running at the optimum output after the repair was made. I am glad to say that due to your teams’ hard work the unit is up and running. This example of support is why Kohler is held in high esteem and included in our General Tolling Guidelines for all our new AET conversion construction projects.

We have worked with TAW Power Systems on our iconic South Beach property, The Yukon Building, for several years. They completed each of our projects promptly and with exceptional quality. Management and supervisors were a pleasure to work with, as well as honest and reliable. They endeavored to be team players. I am pleased to recommend TAW. We look forward to working with them for many more years

I received outstanding service from TAW this week. A 90,000 Sq.Ft. office building lost power. I called TAW® after hours service Tuesday night to test a breaker that wouldn’t reset. The TAW team arrived within two hours, determined a replacement was needed replacement, sourced a part from out of state, retrieved it at the Tampa airport at 5:30 AM Thursday, and completed the repair to have the building re-energized by 9:30AM. I spoke with TAW numerous times to keep building ownership and tenants updated. TAW displayed great professionalism and understanding of the critical and time-sensitive repair that was needed.

Recently, I’ve been receiving quotes from the TAW Tampa location for our pump/motor needs. Quotes always come back promptly. On our last order, a factory delay (not TAW’s) caused the shipment to arrive later than expected. TAW was fantastic about staying on top of it and providing updates. Service and communication are a priority at TAW, and I look forward to working with them in the future.

TAW conducted a 2-day MV circuit breaker and switchgear training class for BB apprentice electricians at their Lakeland facility last week. I’d like to extend a big thank you for the excellent class. TAW provided extensive information on breaker operation and troubleshooting and even had the students troubleshooting actual faults in the circuit breakers. The class was a success with the students, and I appreciate TAW putting it together. TECO got its money’s worth with the training.